Customer Service2024-11-04T14:45:32-08:00

Customer Service

How can I get a copy of my travel documents?2024-11-04T13:52:30-08:00

There are multiple ways to gain a copy of your documents. You can email your travel consultant or get them directly through the app, which allows you to access your trip itineraries directly

What forms of payment are accepted?2024-11-04T13:52:11-08:00

We accept all major credit cards, P2P (Zelle, Venmo), checks, and cash.

Booking Information and Deadlines2024-11-04T13:51:43-08:00

*To get the best possible rate, we encourage you to book within the specified room block dates.

After you discuss your travel dates with family & friends you should be ready to make a deposit. Room deposit are typically $250 per person plus the cost of chosen insurance plan (optional).

How can I book an appointment?2024-11-04T13:51:00-08:00

We will be there for you where and when you need us—in-person, over the phone, email, and virtual video-consultation. Here is our calendar if you would like to book for yourself.

 

Do I need a passport?2024-11-04T13:49:14-08:00

U.S. citizens under age 16 may present a birth certificate or alternative proof of citizenship when entering by land or sea. All travelers must have a passport book for international air travel. See: uscis.gov

Where are you located?2024-11-04T13:48:38-08:00

Beach City Travel has an office in West Seattle in the ActivSpace building. You are familiar with the building if you live in the area.

Where do I see my proposal and itinerary?2024-06-06T15:59:19-07:00
How do I report my Passport is Stolen?2024-05-29T14:44:30-07:00

If you are in the USA you can go to an office in person. While traveling abroad, there is an online form you can use to submit.

Lost or Stolen Passports Abroad2024-05-29T14:40:26-07:00

According to the State Department website, travelers must replace the passport before returning to the United States. Here is information to help you replace your passport.

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